Valletta · Malta · independent institute · founded 2025
Practical AI for the people who run operations.
Where senior operators learn to move AI from pilot to production — with the data, governance and people work that involves.
Professional Master
Cohort-capped at 24. Next intake January 2027.Executive Certificate
For directors of operations, digital and CX. Next intake March 2027.In-house programmes
Queue and guest-flow optimisation, revenue analytics, AI-enabled service operations.Taught by practitioners, not career academics
Every faculty member currently holds an operating role. We teach only what the faculty practises this year.